Take a moment to read how we take care of your personal information.
Refund Policy Synopsis
1. The customer has the right to return the service or limit it with a shorter period provided that he notifies the administration within 48 hours of reserving or paying the storage unit. The return amount will be processed within 14 business days.
2. If the customer chooses to move to a larger storage unit during the lease period, he shall pay the difference in fees between the two storage units.
3. If the customer chooses to move to a smaller storage unit during the lease period, the difference in fees between the two storage units will be counted as an additional balance for the customer if he wants to extend the lease period and does not have the right to demand a refund of the fee difference between the two units.
4. If the customer wants to cancel the contract and his rental period has not expired, he doesn’t have the right to claim a refund.