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Frequently Asked Questions
What is a portable storage container?
These weatherproof, secure, steel enclosed, lockable boxes are specifically designed to safely store your goods (from antique furniture to power tools and anything in between).
How does portable storage work?
. We deliver it, you pack it, then we pick it up and store it in our secure facility until you need it.
What happens when I need my goods?
Re-delivery is simple, login and fill our secure online re-delivery request form or call us and we’ll arrange for your box to be retrieved from our secure storage facility and delivered to you.
Otherwise, you can visit our facility and access your belongings when you need, just give us a 24 hour notice to prepare your box.
How long do I have to pack my WheeKeep?
You can take as long as you need to pack your WheeKeep. Just let us know when you’re done and we’ll come and collect it.
Is my unit secure while on my property?
Yes, the unit is locked by you, meaning that you hold the keys. We do not keep the keys to your lock, we also have secure security system at our warehouse for when you want us to store the box.
What goods can I store in my WheeKeep?
Almost all household or business items, such as books, electronics, furniture, business stock, documents, collectables and tools, can be stored provided that they are not living, dangerous, flammable, or perishable.
What cannot be stored in my WheeKeep?
Almost all household or business items, such as books, electronics, furniture, business stock, documents, collectables and tools, can be stored provided that they are not living, dangerous, flammable, or perishable. Please read our agreement carefully to know what can’t be stored
Do I need insurance?
We strongly recommend that you take out a comprehensive insurance policy to cover your belongings while in storage.
What if I want to keep my WheeKeep on-site at my home/business?
No problem! Our WheeKeeps are the perfect on-site storage solutions. Use them to store sporting equipment, bicycles or gardening tools at home or store everything from stock and inventory to the tools of your trade on-site at your business. When you’re done with it, simply call us and we’ll collect the empty WheeKeep.
How many units will I need?
Please click here to view our space calculator.