How can I access my WheeKeep account online?

On the Homepage of Wheekeep.com click on the “login” button at the top of the page to log into your account.

Where can I find my rental agreement?

Rental Agreement are normal sent to the registered Email address once payment is confirmed for the service required.

When will my quote be emailed to me?

Depending on communcation channel, so if services are obtianed though the website an immediate quote is issued, but if through Customer serivce it takes a bit longer but within 24 hour slot.

Can I chat with an Customer Care Associate?

you will be able to chat with our Customer Service Team during the period from 8:30am until 11pm.

What is my Customer ID?

The Customer ID or Customer Number is assigned once you place an order with Wheekeep. The Customer Identification Number can be found in your Order Summary emails or in your Order Confirmation document. If you can’t locate your Customer ID, you can still access your Account with your email address or provide your phone number to a Wheekeep Customer Service Associate for fruther assistance.

Why are my documents still showing as not accepted?

If you just accepted all the documents and are still logged in, you may continue to see a message that you have outstanding documents. The next time you log in, the message should be gone.

How do I see my invoices?

You can log into your account at Wheekeep.com to view all your bills and invoices. If you have a specific question about an invoice, during business hours, you can contact our Customer Service for further associate.

My name is spelled wrong how can I change it?

We can help you correct the spelling of your name by chatting with an associate from our Customer Service Team.

Do you have Real time tracker?

We don’t have it at the moment, but such service is currently under implementation and will be released shortly. If you are registered in our system you will be notified once available via your prefered contacting option.

Do you have Geo-fencing

We don’t have it at the moment, but such service is currently under implementation and will be released shortly. If you are registered in our system you will be notified once available via your prefered contacting option.

Do you have consolidate billing?

Yes we do have consolidated billing. Simply contact Our customer service team to explain further various points and it shall be sent to you in no time.